Browse workflow ideas

Sort incoming email concerns into a reviewable security queue.

Illustrative idea, not a published runnable template. Grunt is prelaunch; live service is paused and live provider connections and outcomes remain unverified. The steps, providers, and outcomes below describe a concept.

Bring email text and available delivery details into a consistent review, then prepare a possible-threat or routine classification for the security team. Keep the supporting details visible and route uncertain messages to a person rather than treating a preliminary category as a final verdict.

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Actual availability depends on published steps, supported connections, permissions, and provider approval.

Illustrative workflow and outcome

New email security reportA message received in an approved mailbox and selected for review

“Organize the email, assess possible warning signs, suggest a review category, and prepare a structured case for an analyst to verify.”

Work through the request.

Clear tasks, with review where it matters.

Collect an email selected for review
Organize content and available details
Suggest a review category

See all 5 tasks

A review queue with each message’s source context, suggested category, and supporting details available to security staff.

What this workflow could do

Helps security teams sort a volume of email concerns into consistent cases that are easier for analysts to assess.

Review points proposed in this idea

A category may wrongly label a harmless message or miss a genuine threat. Keep email content and attachments restricted, treat every classification as a suggestion, and require a security analyst to decide what to report, block, delete, or communicate to the sender or recipient.

How the idea could work

Select an illustrative task to explore its proposed role. No workflow runs here.

Keep the message linked to its mailbox context and limit review to people authorized to handle it.

Step 1 of 5

Collect an email selected for review

Keep the message linked to its mailbox context and limit review to people authorized to handle it.

Proposed setup considerations

These are planning notes for the concept, not instructions for a currently available template.

01
Choose eligible mail and review categories
Define which messages enter triage and what categories help the team organize its work.
02
Set information access and retention
Limit who can read message contents, attachments, and case notes, and retain them only for an appropriate period.
03
Assign security case owners
Name the responders who verify suggested categories and decide whether an incident needs action.
04
Test legitimate and suspicious mail
Check routine messages, suspected impersonation, incomplete reports, and conflicting signals; ensure uncertain cases remain unconfirmed for human review.