Prepare a human-support handoff
Help a person reach an appropriate trained professional when they need more help.
Illustrative idea, not a published runnable template. Grunt is prelaunch; live service is paused and live provider connections and outcomes remain unverified. The steps, providers, and outcomes below describe a concept.
For an adult who knowingly chooses to use a wellbeing support conversation, provide brief reflective prompts and general coping ideas. Explain that the service is not a clinician, therapist, diagnostic tool, or crisis service; collect as little personal information as possible; and do not promise confidentiality beyond the actual service. If someone may be in immediate danger or describes a crisis, encourage them to contact local emergency services or a trusted crisis resource and connect them with qualified human support.
Actual availability depends on published steps, supported connections, permissions, and provider approval.
“Respond with empathy without diagnosing, replacing care, or leaving someone alone in a crisis.”
Clear tasks, with review where it matters.
Responds to selected wellbeing prompts with general empathetic support and reflective suggestions.
Automated conversation is not mental healthcare and may misunderstand distress or miss a crisis. Explain privacy and limitations before use, avoid diagnoses and treatment instructions, do not retain unnecessary sensitive details, and provide clear immediate routes to local emergency and qualified human support.
Select an illustrative task to explore its proposed role. No workflow runs here.
Make clear what is stored, who can access it, and that the conversation is not clinical care.
Use nonjudgmental language and avoid diagnoses, treatment claims, or pressure to disclose.
Keep the conversation focused and do not ask for identifying or medical information that is not needed.
Do not attempt to assess risk as a substitute for a trained professional.
Encourage local emergency services or an appropriate crisis resource and offer a qualified human contact.
Make clear what is stored, who can access it, and that the conversation is not clinical care.
These are planning notes for the concept, not instructions for a currently available template.
Do not market the service as therapy, diagnosis, treatment, or emergency response.
Explain processing and retention clearly and restrict access to sensitive conversations.
Keep emergency guidance current for the person’s location and make human help easy to find.
Have qualified reviewers check that the service responds cautiously and escalates appropriately.
Published templates and verified customer availability remain pending.
Explore the sample experience while launch details are being finalized.
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