Skip to content
Browse workflow ideas

Let people ask a follow-up without starting from scratch.

Illustrative idea, not a published runnable template. Grunt is prelaunch; live service is paused and live provider connections and outcomes remain unverified. The steps, providers, and outcomes below describe a concept.

Keep relevant recent messages together during a conversation so a person can clarify, refer back, and continue the same topic. Make it clear what is retained and give people a route to reset or end the conversation.

Actual availability depends on published steps, supported connections, permissions, and provider approval.

Illustrative workflow and outcome
A message in an ongoing conversationA person’s message and the relevant recent turns in their conversation
“Respond to the current message using relevant recent context, while keeping each conversation separate and retaining only what the team has agreed is necessary.”
Work through the request.

Clear tasks, with review where it matters.

  1. Receive the next message in context
  2. Understand references to earlier messages
  3. Prepare a connected reply
See all 6 tasks
A context-aware reply that can follow a person’s discussion, with clear expectations about what conversation information is kept.

What this workflow could do

Helps a conversational assistant maintain continuity so people can ask related questions and clarify earlier points naturally.

Review points proposed in this idea

Conversation history can include personal or sensitive details. Tell people what is retained, restrict access, set a reasonable retention period, and provide a way to clear the history; verify important answers before acting on them.

How the idea could work

Select an illustrative task to explore its proposed role. No workflow runs here.

Explore the sequenceStep 1 of 6
  1. Connect the new question with relevant recent turns from the same person’s conversation.

Step 1 of 6

Receive the next message in context

Connect the new question with relevant recent turns from the same person’s conversation.

Proposed setup considerations

These are planning notes for the concept, not instructions for a currently available template.

  1. 01

    Choose the conversation setting

    Select where people will chat and how their identity or session is distinguished from others.

  2. 02

    Set context and retention limits

    Decide how much recent history is useful, how long it remains available, and when it is cleared.

  3. 03

    Explain privacy and reset options

    Tell people what conversation details are kept, who can access them, and how they may start fresh.

  4. 04

    Test follow-ups, separate users, and resets

    Check that context helps with related questions, does not cross between people, and clears when the agreed reset is used.

Read the prelaunch status

Published templates and verified customer availability remain pending.

A little help with the whole task

A little less busywork.
A little more room for you.

Explore the sample experience while launch details are being finalized.

View pricing status Explore the simulation